Jordan: National Community Liaison Coordinator - Jordan

MAG’s Vision: A safe and secure future for men, women and children affected by armed violence and conflict.

MAG’s Mission: MAG saves lives and builds futures by working with others to reclaim land contaminated with the debris of conflict, to reduce the daily risk of death or injury for civilians, and to create safe and secure conditions for development.

Overview of role:

The CLC is responsible for the coordination of MAG’s Community Liaison initiatives in the field including: remote supervision, planning, implementation, monitoring and reporting as directed by the Community Liaison Manager (CLM).

Responsibilities:

The CLC will be expected to carry out some or all of the following activities:

Project Planning and Coordination

• Assist in the development of all global project, sector, and partner community liaison workplans, as required.
• Develop workplans for MAG partner organizations, in coordination with relevant sector and partner organizations to ensure that MAG and the partner organization meet donor outputs and operational requirements.
• Ensure that MAG’s partner organizations implement activities according to the approved workplans.
• Coordinate planned MAG activities with partner and stakeholder organizations, government agencies/authority and communities to enable partner organization’s staff to implement community liaison activities.

Project Management and Implementation

• Coordinate with partner organizations, Field Operations Manager and Technical Field Manager to support operational prioritization.
• Produce GIS maps for partner organizations, operations, and community liaison activities as requested.
• Manage and analyze data collected through the community liaison survey tools.
• Maintain regular formal and informal reporting to the Community Liaison Manager.
• Develop and submit recommendations for prioritization of clearance tasks from analysis of dangerous area reports and impact and community assessment surveys.
• Highlight and address problems the partner organizations encounter in community collaboration and cooperation to Community Liaison Manager and Field Operations Manager.

Training

• Contribute to the development and implementation of community liaison training modules.
• Deliver risk education to government employees, partner organizations and/or UN/NGO actors direct training or remotely over Skype.
• Deliver training of trainer training modules for identified persons (e.g. partner organizations master trainers, Ministry of Education teachers, protection officers).
• Assist the Community Liaison Manager in identifying partner organizations training needs and contribute to the development and implementation of community liaison training plans.
• Deliver training to new MAG/partner staff in coordination with Community Liaison Manager.

Quality Control/Quality Assurance

• Implement quality control and quality assurance methodology, policies, and procedures relating to community liaison activities to ensure the standard of quality of community liaison activities.
• Ensure an acceptable standard in all partner community liaison activities through timely quality monitoring.

Information Management

• Ensure that partner organizations provide required data.
• Provide data to the Information Management Unit in the appropriate formats.
• Undertake data entry, analysis, and reporting as required.

Awareness

• Assist in the development of risk awareness information, communication, and education tools.

Reporting

• Submit weekly activity plans and reports to the Operations Administrator, Field Operations Manager, Community Liaison Manager, and other persons as required.
• Complete, at a minimum, one case study per month using the case collection form. Provide completed case study form to the CLM.
• Produce GIS map as required for MAG operations.
• Ensure that partner organizations complete required reporting.

Representation

• Represent MAG with all partners and stakeholders (e.g. affected communities, government officials and ministries, local authorities, and UN/NGOs).
• Ensure relevant and transparent communications on all programme issues.
• Deputize for Community Liaison Manager as required.

Security

• Ensure that all community liaison staff complies with all security policies and Standard Operating Procedures. Report non-compliance and any security incidents to the Security Coordinator.
• Submit weekly workplans to the Security Coordinator for approval.
• Provide the Security Coordinator with intelligence reports of any changes in the security environment within the sector.

Essential requirements:

· Undertake and apply learning from appropriate training and development programmes.

· Excellent written and spoken English and Arabic.

· Excellent computer skills, particularly Microsoft Excel, are essential for this role.

· Adhere to all MAG policies and procedures both Technical and Administrational.

· Work within the framework of MAG's core values.

· Act as an ambassador for MAG, through professionalism and conduct.

· Must be willing to travel within the region to support partner organisations in other countries.

· Previous experience working in a similar role for an INGO preferred.

Please submit a CV and cover letter to mike.rushton@maginternational.org